What is your returns policy?

We do not set a time limit on returns, though we ask that returns for fit or colour be made in a timely manner and that items be kept in new condition with tags attached.

We accept both current season and discounted items for return.

For purchased online at patagonia.co.nz please go to our Free Returns Portal here.

Please note:

If the return is unable to be processed through these returns portals, please email [e-mail], who can assist with your return.

When items have been purchased from an authorised dealer please contact their store for return or exchange.