Shipping & Delivery
Returns & Exchanges
My Account: Ordering & Payment
Product & Care
Contact Us & General Info
Will my parcel make it for the Holidays?
What are your shipping rates? How much is shipping?
How long will my order take to arrive?
How can I return my garment under the UPF recall?
How do I send my Patagonia product in for repair?
What is your Ironclad Guarantee?
How do I care for my item?
How do I contact Patagonia?
I found a website that sells Patagonia products. How do I know if it's legitimate?
Still need help?
Reach us via email or phone.
NZ: 0800 993 962
Our customer service team are available
"Monday - Friday, 10:00am-7:30pm NZDT."
Monday - Friday 10:00am – 8:00pm NZDT
Find us on social media.
We guarantee everything we make.
If you are not satisfied with one of our products, return it for a repair, replacement or refund.
1% For The Planet
Since 1985, Patagonia has pledged 1% of all sales to the preservation and restoration of the natural environment.
gear near you